our solutions

KPO Services

overview

What are Knowledge Outsourcing Services

KPO Services cause collaboration across and beyond the enterprise. Automatic work routing and notifications across groups, partners, and customers reduces the time, errors and complexity of executing processes. It causes straight-through processing. Business rules in processes can help automate the routing and processing of tasks — often reducing the amount of human intervention needed by over 80%. These services give real-time visibility and control over processes. Managers can view real-time process performance and proactively manage bottlenecks adding value and life of core systems extension. Leverage existing applications by reading and posting transactions while introducing more efficient Web-based forms and interfaces. These services provide a process consistency to ensure that the process documented is the process executed. Process models that actually run the process provide consistency, adherence and audit trails to various compliances.

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Solutions

Comprehensive KPO services include

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    Process Automation

    We diligently create, map and setup processes using technology solutions to help your business function smoothly

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    Architecture

    CSS team continuously understands your requirement through thorough meetings to architect an eco-system for your business.

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    Documentation

    CSS team then creates functional requirements document, creative assets, user stories and database diagrams. 

CSS always accommodated our diverse needs and we feel like they are a part of our company rather than an external supplier.